Repair and maintenance of existing facilities to ensure optimum operational reliability, risk
reduction and their safety for the patient, staff and public is the objective
of maintenance. The quality of engineering services in
terms of their outcome and ability to satisfy the expectations of clientele,
both internal (doctors / nurses / technicians / management) and external (the
patients / their relatives as well as the regulatory authorities) depends on
effective maintenance.
Expectations of the
Patients
- There is a regular and
uninterrupted power / water supply, the communication system and a comfortable
environment (lighting, ventilation, humidity, noise / odor level).
- Failure of these services is not
the cause of any untoward effect, on their treatment / chances of recovery.
- The service should be able to
provide to them an atmosphere like their home atmosphere.
Expectations of the
Doctors / Nurses / Technicians
- The services optimize the comfort
level of the patient.
- That the services are adequate
enough to support the timely performance of the diagnostic / therapeutic
procedures
- The communication system is
efficient and fully reliable
- The services do not, in any way,
adversely affect the treatment of their patients.
Expectations of the
Management
- No complaints from the patients,
staff or the regulatory authorities.
- Safety of patients, public and
staff from all possible hazards related to the facility management.
- Minimum possible cost of
maintaining / operating the facilities / equipment under the charge of the department.
Expectations of the
Regulatory Authorities
- Absolute compliance of all legal
provisions and no incidence of violations of the laws.
- Complete safety of the patients,
relatives, public and the staff.
- No complaints from the public about environmental
nuisance.
In view of this Equipment maintenance is one of the vital
components of any hospital service and attention to be paid on above factors.
This presentation is made with the extracts taken from a
WHO presentation indicated on it. Hope it will be of help and a guide for hospital equipment
maintenance.