We have already discussed the various challenges facing a Hospital.
The biggest nature of challenge is from the Wish list of health care institution, expanded need list of professionals and demand list of users (patient), people and community
All challenges may lead the hospital vulnerable under ‘Consumer Protection Act’
- The consumer Protection Act (1986) came into force on 15th April 1987.
- The Act was amended by the CPA amended act 2003and in force from 15.3.2003
- It has a three tier quashi judicial machinery of administration and redressal system.
- The provisions of this act are in addition to and not in degradation of any other law for the time being in force.
- The sole aim of this act is “To protect the interests of the Consumer.”
In view of the risks to medical professionals under CPA all medical professionals must know the relation between CPA and doctors and how to protect the hospital and doctors from the Act.
Regards
Hospital Administration Made Easy
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